Faculty at two of Indiana’s leading business schools — Indiana and Purdue universities — are collaborating on a project with IU Health to help the health care provider manage the COVID-19 demand surge in their 16 hospitals across five regions of the state. The interdisciplinary team of professors at IU’s Kelley School of Business and Purdue’s Krannert School… Read more »
Month: July 2020
Chatbots can ease medical providers’ burden, offer trusted guidance to those with COVID-19 symptoms
COVID-19 has placed tremendous pressure on health care systems, not only for critical care but also from an anxious public looking for answers. Research from the Indiana University Kelley School of Business found that chatbots — software applications that conduct online chats via text or text-to-speech — working for reputable organizations can ease the burden on medical… Read more »